FAQs.

FAQs2024-02-06T19:56:54+00:00
Where can I find a hearing aid clinic near me?2024-02-28T20:27:34+00:00

If you’ve experienced hearing loss, trust Toronto Hearing Consultants to provide specialized hearing aid services.

Helmed by clinic owner and audiologist, Natasha Manji, we strive to offer compassionate hearing aid solutions in Toronto. Whether you’re going to be using hearing aids for the first time or looking to repair your current hearing aids, we can help.

Visit one of our two hearing aid clinics in Toronto, ON — 2368 Bloor Street West or 980 Bathurst Street — to start your journey.

Does OHIP cover hearing aids?2024-02-28T20:24:56+00:00

Partially. Patients receive $500 per ear for hearing devices every 3-5 years through the Assistive Devices Program. Our clinic will complete the paperwork required and submit it to the Assistive Devices Program should the patient decide to pursue a hearing device/ prescription. The clinic handles the paperwork, and the $500 per ear does not need to be paid upfront.

The first step is scheduling a hearing test with an audiologist from Toronto Hearing Consultants to determine if hearing loss is present. If hearing loss is found during the consultation, our team can discuss and provide solutions for hearing devices or treatment.

We provide hearing devices and solutions suitable for all budgets and lifestyles. At certain times of the year, there are also offers from manufacturers of the latest hearing device technology, which the clinic is happy to pass on to our patients.

How much do hearing devices cost?2024-02-28T20:24:14+00:00

Hearing aids are available from various manufacturers, each with various products. The cost of the hearing aids themselves depends on the technology level or computer chip inside the hearing aid. For example, there are entry-level, mid-range, and premium-level hearing aids.

Every manufacturer carries their own entry-level, mid-level and premium-level hearing aid, with slightly different price points. The cost increases as the technology level increases, but the functionality also improves. The decision on which level to proceed with is determined at your consultation at our hearing aid clinic in Toronto, where your audiologist will discuss your needs and goals. A dispensing fee is added to the cost of the hearing device, which covers the audiologist’s professional services and aftercare for the duration of the device’s warranty.

While hearing aids may seem expensive upfront, they are an investment in your health. It is important to note that hearing aids are unlike glasses — each pair lasts around 5 years or longer, and the cost of a hearing aid can be as low as a dollar a day. Some patients may qualify for financial aid through the Ontario Assistive Devices Program.

Contact our Toronto audiologists today to learn more.

What hearing aid services do you offer?2024-02-28T20:22:51+00:00

Our hearing aid clinics offer a wide range of solutions, including:

Hearing Aid Selection & Fitting

The first step is a professional hearing aid fitting, where we help you select the right model for you. We consider a variety of factors, including your personal preferences, family input, dexterity issues, and, most importantly, your listening goals and needs.

Hearing Aid Programming

Whether you’ve purchased directly from one of our clinics or from another provider, we offer trusted hearing aid programming services. We’ll tailor the sound to your preference and add any additional features as needed.

Hearing Aid Repair

If you experience issues with your devices, hearing aid repair services can help. We’ll work to restore your device’s function, regardless of its age. If a part is required and unavailable in-house, your audiologist can send it out for repair with options for rush or standard timeframes.

Hearing Aid Trial and Demo

If you’ve wondered what type of audiology device is right for you, consider our hearing aid trial and demo services. Our demos are designed to help you see the immediate impacts hearing aids can have on your everyday life.

How can a hearing aid clinic in Toronto help me?2024-02-28T20:22:26+00:00

Hearing loss doesn’t have to negatively impact your quality of life. With the help of a highly-trained Toronto audiologist, you can experience the benefits of traditional or modern-style hearing aids — taking the first step in your new hearing journey.

We specialize in audiology solutions for patients four and up. We understand the circumstances that can lead to hearing loss and have dedicated our careers to providing safe and compassionate solutions.

We take you through our selection of hearing aids in Toronto to determine which model best suits your needs. We look at everything from personal preferences to dexterity issues and family input to ensure you’re investing in the right solution for your hearing loss. Your fitting experience is entirely unique to you. We’ll program your hearing aid and perform a real ear measurement to ensure the device is providing the proper volume at each pitch.

Your audiologist will also provide helpful cleaning and maintenance tips to keep your hearing aids pristine.

What is an audiologist?2024-02-28T18:10:33+00:00

An audiologist is a licensed healthcare professional specializing in balance and hearing disorders. Audiologists provide a range of services, including selecting and fitting protective hearing devices, hearing aids, and educating patients on the effects of noise and health-related factors on their hearing.

Is ear cleaning a service covered by OHIP?2024-07-16T20:43:39+00:00

Earwax removal was delisted by OHIP in the fall of 2019. There is an out-of-pocket fee of $95 per session for earwax removal. The service can be completed by an audiologist, a hearing health care professional trained in earwax removal, hearing tests, hearing aid prescriptions, hearing aid fittings, and hearing loss prevention.

Is an audiologist an actual doctor?2024-02-28T18:12:40+00:00

An audiologist is not a medical doctor. Audiologists carry a master’s and/or doctoral degree and are regulated health professionals governed by the College of Audiologists and Speech-Language Pathologists of Ontario. They are primary healthcare providers who focus on the prevention of hearing loss and the identification, management and treatment of both hearing and balance problems.

What is the difference between an audiologist and a hearing specialist in Toronto?2024-02-28T18:13:48+00:00

Audiologists are primary healthcare providers with a master’s and/or doctoral degree. We are regulated health professionals and are governed by the College of Audiologists and Speech-Language Pathologists of Ontario. They focus on hearing loss prevention, identification, treatment, and managing balance and hearing problems. A Toronto audiologist is able to direct their career path in many different directions, including private practice, hospital work, education, research, and administration. They are also able to work with any age of the population to provide hearing solutions, including those with special needs.

Hearing instrument specialists are able to complete their education immediately after secondary school at a college offering the program. The program can be offered online as well. They are limited in scope to the adult population and focus on hearing tests and dispensing hearing devices. While they are not regulated by any college, they are members of their association in Ontario. It is important to note that associations serve their members’ interests, while regulatory colleges serve and protect the public. Audiologists cannot have testimonials on their website or at their clinic/centre.

When deciding which clinic to work with to begin your hearing healthcare journey, it’s important to be aware of the differences between the two professionals and make an informed decision. This can help you select a hearing clinic in Toronto that can provide the knowledge, patience, empathy, and services you deserve.

What does an audiologist do?2024-02-28T18:15:06+00:00

An audiologist in Toronto is responsible for providing hearing loss services to their patients, including selecting, fitting, and repairing hearing aids and other protective hearing devices. When visiting an audiologist in Toronto, they will conduct a consultation and hearing test to determine your auditory needs and abilities. This allows them to recommend a tailored treatment plan to address hearing loss.

Do audiologists remove ear wax?2024-02-28T18:55:32+00:00

Yes, our audiologists are also well-versed in the ear wax removal process. When ear wax builds up and causes pain and discomfort, our team will ensure excess wax is safely removed with minimal invasiveness.

When should you see an audiologist in Toronto?2024-02-28T18:56:10+00:00

If you experience any of the following, it may be time to visit an audiology clinic in Toronto.

  • If you are over the age of 55, a baseline test is recommended
  • Ear Wax Build-Up
  • You Have a Genetic Hearing Disorder
  • Difficulty Hearing in Both Quiet and Noisy Environments
  • Feeling as if the TV is Too Loud
  • Feeling as if People are Mumbling
  • You Experience Ringing in Your Ears (Tinnitus)
  • Prolonged Exposure to Industrial Noise Environments

At Toronto Hearing Consultants, our highly-trained audiologists help patients regain control of their hearing through professional ear and hearing loss solutions. We offer compassionate audiologist services that we tailor to fit each patient’s unique needs — whether they require a hearing aid for themselves or are interested in pediatric hearing care.

Contact one of our hearing clinics in Toronto to learn more.

What are the first signs of tinnitus?2024-02-28T18:56:25+00:00

Experiencing hearing loss or a “ringing” sensation in your ears is the first sign of tinnitus. People who have been exposed to loud noises through their career or recreational activities — such as musicians, firefighters, construction workers, and aircraft mechanics — usually report occasional or constant tinnitus.

Tinnitus most often presents in patients over 60, although anyone can experience tinnitus. Tinnitus is most often correlated with hearing loss but can also be caused by certain medications, stress, caffeine intake or smoking.

If you are experiencing tinnitus, call one of our hearing clinics in Toronto today to make an appointment for a hearing test to determine if hearing loss is present. The audiologist will be able to discuss solutions, possible causes, common myths, and treatment options. Early detection of hearing loss and early intervention with a hearing device results in the best outcomes for preserving hearing and managing tinnitus.

Is there a fee for a hearing test in Toronto?2024-07-16T20:44:24+00:00

A hearing test for patients under 50 is $90 at our Toronto audiology clinics. A hearing test for patients over 50 is $50. Pediatric hearing tests (patients under 18) are charged $110 for a hearing test. Our comprehensive hearing test includes a full investigation into the patient’s hearing and ear health.

Are Audiology services like hearing tests and ear wax removal covered by OHIP?2024-02-28T18:52:08+00:00

Unfortunately, services provided at hearing clinics in Toronto, such as hearing tests and ear wax removal, are not services covered by OHIP. However, most private insurance plans cover audiology services, and our clinic is happy to provide a detailed invoice to our patients to submit at the end of the appointment. It’s worth calling your private insurance plans because prevention is key and scheduling regular hearing tests at our clinic is important for maintaining hearing health.

How much does it cost to see an audiologist in Toronto?2024-07-16T20:42:30+00:00

Services provided by an audiologist in Toronto range in cost. A hearing test for patients under 50 is $90 at the clinic. A hearing test for patients over 50 is $50. Pediatric hearing tests (patients under 18) are charged $110 for a hearing test.

Ear wax removal services are $95. A general office visit is $45.

Hearing device prescriptions and dispenses are bundled with a service plan, meaning a patient who purchases hearing devices at the clinic is entitled to three years of office visits.

Our Toronto hearing clinics provide other services and products in addition to our hearing loss solutions, including custom ear plugs, auditory processing disorder testing, hearing aid batteries, hearing aid cleaning sprays, products for itchy ears, and products to help dissolve ear wax. Prospective patients are encouraged to call one of our two audiology clinic locations for more pricing information.

Is earwax removal painful?2023-02-13T16:51:12+00:00

Earwax removal is not painful. If the earwax is properly softened, it can be removed easily and without pain for the patient. It is important to note in severe cases of blocked ears from earwax, some patients can experience minor discomfort during removal, though this is very rare.

To have the best possible experience with earwax removal, we always recommend softening the earwax at home with oil or softening agents, which can be purchased at the clinic. This will ensure a painless and easy experience with your hearing healthcare professional.

How much does earwax removal cost in Toronto?2023-02-13T16:52:42+00:00

Earwax removal at Toronto Hearing Consultants costs $90 per session. The appointment is completed by an audiologist, a licensed and regulated professional in hearing health care. If you suspect a blocked ear from earwax, the best solution is to find an audiologist and schedule an appointment for the earwax to be removed. At Toronto Hearing Consultants, various methods are used by the professional, including irrigation, microsuction, instrumentation, and drops to successfully remove the earwax during the session.

Occasionally, someone will schedule an appointment and there will be no earwax present. If we find there is no earwax, a hearing test is usually recommended to further identify and assess what is causing the blocked sensation for the patient. All services are completed by a professional audiologist to ensure the best possible care is being provided to address the patient’s concerns.

What’s the safest way to remove earwax?2023-02-13T16:53:06+00:00

The safest and best way to have earwax removed is through an audiologist. In addition to preventing, identifying, assessing, and treating hearing loss, audiologists are healthcare professionals trained extensively in the process of earwax removal.

If visiting an audiologist is not a possibility, earwax removal kits available at a pharmacy can also be purchased. Earwax removal kits contain softening agents which can help break down the earwax present. It is important to note that severely blocked ears from earwax will always need professional removal as over-the-counter methods will aid in softening the wax, but not result in full removal or relief from the blockage.

Is ear wax removal a service covered by OHIP?2024-07-16T20:43:02+00:00

Earwax removal was delisted by OHIP in the fall of 2019. There is an out-of-pocket fee of $95 per session for earwax removal. The service can be completed by an audiologist, a hearing health care professional trained in earwax removal, hearing tests, hearing aid prescriptions, hearing aid fittings, and hearing loss prevention.

Get in touch!

When might I need a hearing aid?2024-02-28T20:17:34+00:00

There are several reasons why our patients seek out our hearing aid clinics in Toronto, ON. We address auditory concerns, including but not limited to:

  • Difficulty Hearing in the Presence of Background Noise
  • Asking Others to Repeat Themselves Frequently
  • Experiencing a Buzzing or Ringing in the Ears (Known as Tinnitus)
  • Unable to Hear Phone Calls in Both Quiet and Loud Settings
  • Difficulties Hearing the Television and Radio

If you experience any of the above obstacles, we’re here to help. Our Toronto audiologists are trained to understand the external and internal circumstances that impact our hearing. This insight allows us to offer tailored treatments using innovative hearing technology.

Can I try the hearing aids before buying them?2024-02-28T20:27:07+00:00

Absolutely! The clinic offers trials and demonstrations for the patient to experience firsthand the benefits of hearing aids. Hearing loss occurs gradually over time, and the patient is often unaware. As a result, they unconsciously adapt to hearing at lower levels and compensate through lip reading.

Sometimes, the only way for the patient to truly experience the sounds they’ve been missing is by testing their devices first in the most challenging situations. In addition to the option to trial them before purchasing, hearing aids also come with a return period after purchase.

Which hearing aid is best for severe losses?2024-02-28T20:26:50+00:00

Severe losses usually require more powerful hearing aids. Traditionally, a behind-the-ear power hearing aid is prescribed with an earmold and tubing. With advancements in hearing technology, other hearing aid styles and technology levels can fit severe hearing losses. Once the hearing test is complete at one of our hearing aid clinics in Toronto and the degree of hearing loss is identified, the audiologist can discuss available options.

Does your hearing get worse if you don’t wear hearing aid?2024-02-28T20:26:32+00:00

The impact of not wearing a hearing device can have severe consequences for the patient over time. Untreated hearing loss can lead to reduced speech discrimination (the ability to recognize and hear words) and the ability to process and filter sounds. Patients who experience success with hearing aids have good to excellent word discrimination scores on the hearing test; a good score tells us that with increased volume, the patient can hear the word and repeat it back.

Over time, with untreated hearing loss, the word discrimination score decreases even when the patient is given more volume: words sound distorted and unclear. Once this happens, success with hearing aids is lower. The earlier the hearing loss is treated, the more success the patient will have with their devices.

Over the long term, untreated hearing loss can also lead to auditory deprivation. The brain becomes deprived of sound for several years, and it becomes highly challenging for the patient to adapt to hearing aids. It cannot be stressed enough that early intervention is essential in treating hearing loss and ensuring a successful outcome with hearing aids.

Can you wear just 1 hearing aid?2024-02-28T20:25:42+00:00

Unless there is hearing loss in only one ear, two hearing aids are always better than one. Wearing two hearing aids allows patients to locate where sounds are coming from — known as localization — and ensures both ears stay active and can operate in more challenging listening environments. If there is hearing loss in both ears, hearing aids are recommended for both ears.

Contact our Toronto hearing aid clinic today to speak with us about the benefits of wearing two hearing aids.

How do I choose a hearing aid?2024-02-28T20:25:19+00:00

The hearing aid selection stage is integral to the fitting process. Hearing aid selection includes identifying the physical and electroacoustic requirements of the hearing device. This is based on patients’ cosmetic preferences, dexterity issues, family input if they are involved in the care process — and most importantly, listening to the challenges and goals identified during the assessment with your audiologist

No two patients have a similar hearing journey, and at Toronto Hearing Consultants, we ensure a bespoke fitting experience. We will recommend the most suitable brand, model and technology level for the patient’s success. Your audiologist will suggest the most appropriate device for your needs and lifestyle.

What is the best hearing aid on the market?2024-02-28T20:21:09+00:00

Hearing aid manufacturers are constantly releasing new models of hearing aids, with improvements to the computer chip inside. Each manufacturer has divided their hearing aids into three different technology levels: entry-level technology, mid-level technology, and premium-level technology. The hearing that best performs in challenging listening situations, such as restaurants and social gatherings, will always be the premium choice as it has the most sophisticated noise management and the most advanced digital chip.

Despite this, it’s important to remember that every patient’s hearing loss profile and communication needs are unique, and every patient experiences a different journey with their hearing aids. As a result, the “best” device will differ from patient to patient. When you visit our hearing aid clinic in Toronto, your audiologist will take a comprehensive case history, complete a thorough hearing test, and discuss which device will be best suited to treat the hearing loss.

We’re a fully independent hearing aid clinic in Toronto, meaning we are not associated with one manufacturer. We prescribe from all manufacturers of hearing aids and will select the best hearing aid for the patient’s unique hearing profile.

What are the different types of hearing aids?2024-02-28T20:20:13+00:00

Hearing aids are broken down into several different styles, but there are two main cosmetic styles to consider if you’re looking for reliable hearing aid solutions in Toronto — hearing aids that go behind the ear and hearing aids that go in the ear. During the selection process with the audiologist, the degree of hearing loss, lifestyle, cosmetic preferences, and manual dexterity are all considered to ensure you’re prescribed the correct style.

To learn more about the solutions available, visit our Toronto hearing aid clinic or refer to our Traditional Hearing Aids page and Modern Hearing Aids page for a more detailed description of different styles and what they look like.

Does it take a long time to adapt to hearing aids?2022-01-01T02:07:49+00:00

There is certainly a learning curve for your brain when hearing aids are fit. Hearing aids are not like glasses, and motivation and dedication from the patient is required in order to have a successful experience. Your brain needs to re-learn how to hear, and adapt to hearing sounds that have been missing for years. Early adoption of hearing aids, consistent daily usage of the hearing aids, and internal motivation are all critical to success on your hearing health care journey.

Do you offer payment plans?2022-01-01T08:27:35+00:00

We are able to offer payment plans. Please inquire at your hearing assessment appointment.

Can I trial or demo hearing aids?2022-01-01T08:27:13+00:00

Yes! We offer hearing aid trials and demonstrations. Trying out hearing aids or experiencing a demonstration during the consult can help you see the dramatic difference hearing aids can make on quality of life. We have different options for demos, which can all be discussed at the hearing assessment and consultation appointment.

What is the difference between an audiologist and hearing instrument specialist?2022-01-01T08:27:02+00:00

Audiologists carry a masters and/or doctoral degree and are regulated health professionals governed by the College of Audiologists and Speech-Language Pathologists of Ontario. They are primary health care providers who focus on the prevention of hearing loss as well the identification, management and treatment of both hearing and balance problems. They are able to direct their career path in many different directions, including private practice, hospital work, education, research, and administration. They are also able to work with any age of the population, including those with special needs.

Hearing instrument specialists are able to complete their education immediately after secondary school at a college offering the program. The program can be offered online as well. They are limited in scope to the adult population, and focus on hearing testing and dispensing hearing aids. While they are not regulated by any college, they are members of their association in Ontario. It is important to note that associations serve their members interests, while regulatory colleges serve and protect the public. This is why audiologists are not permitted to have testimonials on their website or at their clinic.

When deciding on which clinic to begin your hearing health care journey, it is important to be aware of the differences between the two professionals and make an informed decision. Hopefully, the above information helps you select a clinic with a high degree of knowledge, patience, empathy, and service.

Does Toronto Hearing Consultants provide aftercare on the hearing aids?2022-01-01T08:26:06+00:00

Of course we do! When you decide to start your hearing health care journey at Toronto Hearing Consultants, we provide all of the aftercare for the duration of the manufacturer warranty. This covers unlimited appointments for three years. We welcome our patients to come as much as they need for hearing aid cleaning appointments, hearing aid programming, hearing tests, or just to chat! Following the end of the warranty, we can discuss service plan options or pay per appointment options.

What is the manufacturer warranty on hearing aids?2022-01-01T02:04:18+00:00

Hearing aids at Toronto Hearing Consultants come with a 3 year manufacturer warranty and a 2 year loss and damage warranty. If the hearing aid requires any repair at all, we will send it back to the manufacturer and they will repair it without any additional costs to you. The turnaround time for a repair is approximately 6 to 7 business days.  The loss and damage warranty allows the patient to lose the hearing aid once per side in the first 2 years and have them replaced for a small deductible.

“I am unhappy with my current hearing clinic, can I visit Toronto Hearing Consultants”?2022-01-01T08:25:49+00:00

Absolutely! Warranties for hearing aids are provided by the manufacturer. Therefore, if the hearing aid was purchased from another clinic but you are dissatisfied with the service or sound quality, the manufacturer warranty still transfers. Hearing aids are only as good as the audiologist fitting and programming them. At Toronto Hearing Consultants, we pride ourselves on our extensive foundational and product knowledge, which always translates to a successful hearing aid fitting for the patient. The fine tuning and programming of hearing aids is the most critical piece of the fitting, and is a combination of both art and science!

Which hearing aid manufacturers do Toronto Hearing Consultants work with?2022-01-01T08:25:37+00:00

Unlike several corporate hearing chains, we are not linked to a manufacturer. We recommend and dispense any manufacturer, and base the recommendation on our patients’ individual lifestyle, needs, hearing goals, and cosmetic preferences. By remaining independent, we do not compromise on quality of care, and are able to recommend the most suitable hearing aids for our patients.

Are hearing aids covered by OHIP?2022-01-01T08:25:26+00:00

Partially. Through the Assistive Devices Program, patients receive $500 per ear towards hearing aids every 3-5 years. Our clinic will complete the paperwork required and submit to the Assistive Devices Program should you decide to pursue a hearing aid prescription. The paperwork is handled for you and the $500 per ear does not need to be paid upfront.

Are Audiology services like hearing tests and ear wax removal covered by OHIP?2022-01-01T08:24:32+00:00

Unfortunately, audiology services are not covered by OHIP. However, most private insurance plans do cover audiology services and we are happy to provide a detailed invoice for our patients to submit at the end of the appointment.

Is a referral required to book a hearing test?2022-02-08T10:50:49+00:00

While many medical doctors do refer to us for hearing assessments, a patient can call and book without one. A referral is not required for any of the services provided at Toronto Hearing Consultants, but all reports can be faxed to the family physician if requested.

Book an appoinment.

Call us today at (416) 760-7999